We aim to deliver Goods within the indicative timescales on our Website. However, we cannot guarantee delivery times, for example if things beyond our control happen. Therefore we will not be responsible if Goods are delivered outside indicated timescales and we will not be liable for the consequences of delay. We will however, deliver Goods without unnecessary delay and within 30 days from the date of your Order unless an item is out of stock or subject to future release (see below). If we are unable to deliver the Goods within the indicated timescale, we shall use reasonable efforts to tell you and give an updated delivery time.
DAMAGES OR NON DELIVERY
You should inspect the products when you receive them for defects or damage. If you take receipt of a defective or damaged item please inform us immediately, in order that we can resolve the matter with minimum delay. Any items delivered by courier which appear to be damaged must be signed for as such or refused and returned to sender. Non-delivery of an order needs to be reported to us within 7 working days of the date of despatch. Despatch of your order is confirmed by e-mail and this indicates the date of despatch.
